Restaurants

Your customers demand excellent service. A professionally trained staff that anticipates customer needs is essential to customer satisfaction and repeat business.

Club Services, Inc. has created a media-based training program that provides you service team with the tools they need to provide a consistent level of service. Each of our modules provides step-by-step instructions on how to create a superior dining experience.

Each Service Module Includes:

• VHS Training Video (DVD available upon request)
  
• Supplemental Material including: Study Guide, Workbook, Test, and Answer Key
  
• CD-ROM with Original Training Supplements
  

Service Excellence Series $299

A Savings of $99. As a special offer, you may purchase our two best selling videos, Sequence of Service and Table Maintenance as one package.

Individual Modules Available:

Sequence of Service $199
Media Player Sample Quick Time Sample
Total Running Time: 38 minutes

• Demonstrates the order by which to serve customers and their guests
  
• Demonstrates Sequence of Courses
  
• Emphasizes the importance of service consistency
  
  

Table Maintenance $199
Media Player Sample Quick Time Sample
Total Running Time: 39 minutes

• Demonstrates how to use many of the basic service tools such as crumbers, trays, china, glassware, and more
  
• Empahsizes standards of service for upscale dining
  
• Demonstrates how to anticipate and fulfill service needs
  

© 2007 Club Services, Inc. - All rights reserved.
1985 North Park Place, Atlanta, Georgia 30339-2004
Phone:  1.866.950.6272  Fax:  770.955.5338
Email: information @ clubservices dot com