Private Clubs

A professionally trained staff that anticipates member needs is essential to member satisfaction and retention.

Club Services, Inc. has created a media-based training program that provides your service team with the tools they need to provide a consistent level of service to you club's membership. Each of our training modules provides step-by-step instructions on how to create a superior dining experience.

Each Service Module Includes:

• VHS Training Video (DVD available upon request)
  
• Supplemental Material including: Study Guide,Workbook, Test, and Answer Key
  
• CD-ROM with Original Training Supplements
  

Service Excellence Series $299

As a special offer, you may purchase our two best selling videos, Sequence of Service and Table Maintenance as one package. A Savings of $99.

Individual Modules Available:

Sequence of Service $199
Media Player Sample Quick Time Sample
Total Running Time: 45 minutes

• Demonstrates the order by which to serve members and their guests
  
• Demonstrates the sequence of courses
  
• Emphasizes the importance of service consistency
  

Table Maintenance $199
Media Player Sample Quick Time Sample
Total Running Time: 41 minutes

• Demonstrates how to use many of the basic service tools such as crumbers, trays, china, glassware, and more
  
• Emphasizes standards of service for upscale dining
  
• Demonstrates how to anticipate and fulfill service needs
  

Name Recognition $149
Media Player Sample Quick Time Sample
Total Running Time: 30 minutes

• Demonstrates how to approach, address, and use a member’s name
  
• Emphasizes the importance of name recall
  
• Provides guidelines to improve name recognition
  

Tableside Creations $99
Media Player Sample Quick Time Sample
Total Running Time: 30 minutes

• Demonstrates techniques for preparing Flaming Seafood Bisque, Caesar Salad in a Parmesan Basket, Filleting Dover Sole, and Bananas Foster Flambé
  
• Includes Recipes
  

All Four Videos $399

A Savings of $247.

© 2007 Club Services, Inc. - All rights reserved.
1985 North Park Place, Atlanta, Georgia 30339-2004
Phone:  1.866.950.6272  Fax:  770.955.5338
Email: information @ clubservices dot com